Terms of service

Seller

Herbwell International LLC
1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110, USA
Reg. no. (New Mexico) 7773722
Email: info@herbsbysonja.com

General

These terms apply to purchases in our online store. To shop, you must be of legal age (18) or have a guardian's consent.

Prices and tax

All prices are shown in the selected currency including applicable VAT or tax. We reserve the right to correct pricing errors and sell-outs.

Order and agreement

An agreement is formed when we confirm your order by email. We reserve the right to refuse or cancel an order, for example in the event of an obvious pricing error or an out-of-stock item.

Payment

Payment is made using the methods shown at checkout, including Klarna and card. Terms for each payment method are provided by the payment provider.

Delivery

See our Shipping Policy for delivery times and shipping costs.

Right of withdrawal and returns

See our Refund Policy for the right of withdrawal, the 30-day return and refunds.

Complaints

In the event of a faulty item, your statutory rights under EU consumer law apply (at least 2 years). Contact info@herbsbysonja.com.

Personal data

We process your personal data in accordance with our Privacy Policy.

Disputes and dispute resolution

As a consumer in the EU, you retain the mandatory consumer protection rights that apply in your home country. For out-of-court dispute resolution, a list of recognized dispute resolution bodies is available here: https://consumer-redress.ec.europa.eu/dispute-resolution-bodies